Privacy Statement Shoemaker Stultiens
At Schoenmakerij Stultiens, craftsmanship is paramount – and that also applies to how we handle your data. In this privacy statement, we explain what personal data we collect, why we do so, and how we handle it carefully.
1. Who are we?
Shoemaker StultiensBeekstraat 63, 6001 GH Weert0495 536 268info@schoenmakerijstultiens.nl
We are responsible for processing your personal data. We handle this with care, as you would expect from us.
2. What data do we process from you?
If you visit us or contact us, we may process the following data about you:
- Your name and contact details (such as email address and telephone number)
- Information about the shoes or products you offer
- Payment information (no bank details, only confirmation of payment)
- Any photos or notes on repairs
- Data that you share with us via email, telephone or the contact form
When you use our website, we collect limited technical information through cookies. Read more about this in our cookie statement.
3. Why do we process your data?
We only use your data for:
- Carrying out our services (such as repairs, orders or appointments)
- Answering questions or requests
- Improving our service
- Administrative obligations (such as tax legislation)
We never use your data for commercial purposes of third parties.
4. On what grounds do we do this?
We process your data based on:
- Execution of the agreement – for example in the case of a repair order
- Legal obligation – such as our administrative obligation
- Legitimate interest – for service improvement and customer management
- Your consent – for example for a newsletter (which you can unsubscribe from at any time)
5. How long do we retain your data?
- Repair and customer data: maximum 7 years (tax retention obligation)
- Contact details (without order): maximum 1 year
- Newsletter data: until the moment of unsubscribe
- Cookies: see our cookie statement
6. Do we share your data with others?
We only share your data if it is necessary for our services, for example with:
- Suppliers or delivery services (for orders)
- Our administrator
- The Tax Authorities (if legally required)
We never sell your data to third parties.
7. How do we secure your data?
We take appropriate technical and organizational measures to protect your data. This includes secure computer systems, limited access, and careful handling by our employees.
8. Your rights
You have the right to:
- To view your data
- To have your data corrected or deleted
- Objecting to the use of your data
- To withdraw your consent
- To file a complaint with the Dutch Data Protection Authority
You can contact us for this via info@schoenmakerijstultiens.nl or by telephone on 0495 536 268. We will respond within four weeks.
9. Changes
This privacy statement may be updated. We therefore recommend that you consult this page regularly. The most recent version is always available on our website.
Have any questions? Feel free to stop by, give us a call, or send us a message. We're happy to help – with expert service and clear explanations.